GetYourGuide, checked: flexible booking, but check the ticket price
We read the cancellation terms, the pay-later rules and the price-match fine print, then looked at where a “skip-the-line” ticket costs more than it saves.
Book on GetYourGuide for tours and day trips in Europe, where its catalog is deepest and most listings can be cancelled for a full refund up to 24 hours before. For plain entry tickets, check the attraction’s official site first. A reseller ticket can cost more than face value and still leaves you in the security line.
Ways to pay less at GetYourGuide, checked
01 / Deals- Price7Tours fair; resold tickets often above face value
- Selection9150,000+ experiences, deepest in Europe
- Refund flexibility9Most listings: full refund up to 24h before
- App & tickets8Mobile vouchers, pay-later option
- Support7Good on cancellations, slower on disputes
- Founded
- 2009, Zurich
- HQ
- Berlin, Germany
- Catalog
- 150,000+ experiences
- Booking fee
- Included in the price
GetYourGuide savings
GetYourGuide advertises a discount for new users who book in the app. The amount and terms change, so check what applies at checkout before you pay.
Find the identical activity cheaper online, same date, group size and inclusions, and send the link through the contact form. GetYourGuide refunds the difference if the claim qualifies.
Most listings refund in full if you cancel more than 24 hours before the start. If the price drops before then, you can cancel and book again at the lower price.
Pay in the currency the activity is priced in when you can. GetYourGuide’s terms allow a foreign exchange fee, and your card may add its own.
What’s good, what isn’t
02 / ReviewWorth it for
- Free cancellation up to 24 hours before on most listings
- Reserve Now & Pay Later on eligible activities
- The deepest tour catalog we’ve seen for Europe
- Originals give access you can’t book anywhere else
Watch out for
- Resold entry tickets can cost more than the official price
- Skip-the-line rarely means skipping security
- Tour quality depends on the local operator
- No loyalty or points program
Good fit if you want
- Guided walking tours and day trips in Europe
- Travelers whose dates might still move
- Timed-entry sights that sell out, like the Vatican Museums
- Booking several activities without paying upfront
Skip it if
- The attraction sells timed tickets on its own site at face value
- You’re mostly traveling in Asia, where Klook lists more
- You want credits back on every booking
Is GetYourGuide legit?
Yes. GetYourGuide started in Zurich in 2009 and is now based in Berlin. It lists more than 150,000 experiences from over 20,000 supply partners, and raised money at a $2 billion valuation in 2023.
Like Viator and Klook, it sells the booking and a local company runs the tour. Operators pay GetYourGuide a commission, which is built into the price you see. Read the newest reviews on the listing itself, and check the operator’s name before you pay.
Free cancellation and Reserve Now & Pay Later
Under GetYourGuide’s standard terms, cancel more than 24 hours before the start and you get the full price back. Cancel later, or don’t show up, and you get nothing. Some listings, like special events, are non-refundable, so read the cancellation line on each one.
Reserve Now & Pay Later works on activities with free cancellation and instant confirmation. You need a credit card, and the full price is charged 72 hours before the activity. If that charge fails and you don’t pay within 47 hours, the booking is cancelled. Promo codes may not work with pay-later, so check before you choose it.
Skip-the-line tickets and Originals: when they’re worth it
A skip-the-line ticket usually skips the queue to buy tickets. It doesn’t skip security, and some listings say so in the details. At places like the Vatican Museums, some reviewers paid a reseller markup for a ticket they could have bought on the official site. Compare the price there first.
Originals by GetYourGuide is different. These are exclusive experiences, like early access to the Sistine Chapel, that you can only book on GetYourGuide. They cost more and sell out fast. Book one if the access itself is the point.
GetYourGuide vs the alternatives
03 / Compare| GetYourGuide | Klook | Viator | |
|---|---|---|---|
| Based in | Berlin | Hong Kong / Singapore | USA (Tripadvisor) |
| Strongest in | Europe | Asia-Pacific | North America, Europe |
| Rewards | None | KlookCash | Viator Rewards credit |
| Pay later | Yes, on eligible activities | Some car rentals | Yes, on eligible activities |
Going to Europe? Check GetYourGuide and Viator side by side. Going to Asia? Check Klook first.
Before you check out
04 / Tips- Check the attraction’s official site before buying an entry ticket.
- Filter for free cancellation if your dates might move.
- Set a reminder for 25 hours before each activity in case plans change.
- Sort a listing’s reviews by newest and note the operator’s name.
- Use your new-user app code on the most expensive booking.
GetYourGuide questions people actually ask
Is GetYourGuide safe to book with?
Yes. It’s a large, established platform founded in 2009 and based in Berlin. Tours are run by local operators, so check reviews on each listing.
Can I get a refund on GetYourGuide?
On most listings, yes, if you cancel more than 24 hours before the start. Within 24 hours or for a no-show, there’s no refund. Some listings are non-refundable, so check before you book.
How does Reserve Now & Pay Later work?
You book with a credit card and pay nothing upfront. The full price is charged 72 hours before the activity. It only works on listings with free cancellation and instant confirmation.
Does GetYourGuide charge booking fees?
There’s no separate booking fee. The operator’s commission is built into the listed price. A foreign exchange fee can apply if you pay in a different currency.
Are skip-the-line tickets worth it?
Sometimes. They usually skip the ticket queue, not security. For sights that sell timed tickets online, compare with the official site, where the same entry is often cheaper.
More travel brands we’ve checked
All Travel →
Klook
Strongest in Asia. Best for theme parks, rail passes and eSIMs.
Trip.com
Cheapest for Asia hotels and flights. Read the fare rules first.